Don't see a charge from us or double charged?

Modified on Fri, 22 Oct, 2021 at 2:28 PM

If you don't see a charge from us...


Please double check your email (SPAM folder especially) to see if there was a problem with your payment method.  All orders are charged automatically, and all payments methods are analyzed for potential fraud, the checkout screen should keep you updated but there are times when even computers mess up.  If you have questions, please just reach out to us!


 


Double charged? 


This is rare and should never happen, if something funky is going on please don't hesitate to reach out to us.  In most cases you might see the extra charge (or authorization) fall off within 72 hours.

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